Privacy Policy - Canadian Privacy Protection | HushAffair.ca PIPEDA Compliant

🛡️ Privacy Protection Overview

HushAffair is committed to protecting the privacy and personal information of our Canadian members. This Privacy Policy explains how we collect, use, disclose, and safeguard your information in compliance with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

🔒 Your Privacy Promise

We will never sell, rent, or share your personal information with third parties for marketing purposes. Your privacy and discretion are fundamental to our service, and we employ the highest security standards to protect your information.

📋 Information We Collect

Personal Information You Provide:

Registration details (username, email address, age, location)
Profile information (photos, preferences, description)
Payment information (processed securely through PayPal)
Communication preferences and account settings
Messages and interactions within our platform

Information Automatically Collected:

Device information (browser type, operating system)
Usage data (pages visited, time spent, features used)
IP address and general location (for security purposes)
Cookies and similar tracking technologies

🍁 Canadian Data Storage

All personal information collected from Canadian members is processed and stored in compliance with Canadian privacy laws, with appropriate safeguards in place regardless of where data processing occurs.

🎯 How We Use Your Information

We use your personal information only for the following legitimate purposes:

Primary Service Functions:

Create and maintain your dating profile and account
Enable communication between members through our platform
Process payments and manage your membership
Provide customer support and respond to your inquiries
Ensure platform security and prevent fraud

Service Improvements:

Analyze usage patterns to improve user experience
Develop new features and enhance existing ones
Conduct research and analytics for service optimization
Send important service updates and security notifications

❌ What We DON'T Do

We do not use your information for marketing to third parties, selling data, creating advertising profiles for external use, or any purpose not directly related to providing our dating service.

⚖️ Your Canadian Privacy Rights

As a Canadian resident, you have specific rights under PIPEDA regarding your personal information:

🔍 Right to Access

Request a copy of all personal information we hold about you, including how it's being used.

✏️ Right to Correction

Request correction of any inaccurate or incomplete personal information in your profile.

🗑️ Right to Deletion

Request deletion of your account and all associated personal information from our systems.

🚫 Right to Withdraw Consent

Withdraw your consent for data processing at any time, subject to legal and contractual restrictions.

📋 Right to Explanation

Receive clear explanations about how your information is collected, used, and protected.

⚠️ Right to Complain

File a complaint with the Privacy Commissioner of Canada if you believe your rights have been violated.

📞 Exercise Your Rights

To exercise any of these rights, contact our Canadian Privacy Officer through your account settings or by email. We will respond to all requests within 30 days as required by Canadian law.

🛡️ Security Measures

We employ comprehensive security measures to protect your personal information:

🔐

SSL Encryption

All data transmission protected with 256-bit SSL encryption

🏦

Secure Payment

PayPal processing ensures bank-level payment security

🔒

Data Encryption

Personal information encrypted at rest and in transit

👥

Access Controls

Strict employee access controls and regular security training

🔍

Regular Audits

Continuous security monitoring and annual security assessments

🚨

Breach Response

Immediate incident response and member notification procedures

🤝 Data Sharing and Disclosure

We DO NOT share your personal information except in these limited circumstances:

Service Providers:

PayPal for secure payment processing (under strict data protection agreements)
Technical service providers for platform maintenance (with limited access and confidentiality requirements)
Security services for fraud prevention and platform protection

Legal Requirements:

When required by Canadian law or court order
To protect our rights, property, or safety of our members
To investigate suspected fraud or security breaches
With your explicit consent for specific purposes

🚫 What We Never Do

We never sell, rent, trade, or share your personal information with marketers, advertisers, or other dating sites. Your information is never used for purposes unrelated to providing our dating service.

📅 Data Retention

How Long We Keep Your Information:

Active Accounts: Information retained while your account is active and for service provision
Inactive Accounts: Automatically deleted after 24 months of inactivity
Deleted Accounts: All personal information permanently deleted within 30 days of account deletion
Payment Records: Retained for 7 years as required by Canadian financial regulations
Support Communications: Retained for 2 years for service quality purposes

🗑️ Complete Data Deletion

When you delete your account, we permanently remove your profile, messages, photos, and all personal information from our systems. This process is irreversible and completed within 30 days.

🍪 Cookies and Tracking

We use cookies and similar technologies to improve your experience and ensure platform security:

Essential Cookies:

Authentication and login management
Security and fraud prevention
Basic platform functionality
Session management and preferences

Analytics Cookies:

Understanding how members use our platform
Identifying and fixing technical issues
Improving user experience and features
Measuring platform performance

🎛️ Cookie Control

You can control cookies through your browser settings. However, disabling essential cookies may affect platform functionality. We do not use tracking cookies for advertising or share cookie data with third parties.

🌍 International Data Transfers

While we strive to process Canadian data within Canada, some processing may occur outside Canada for technical reasons:

When Data May Be Processed Outside Canada:

PayPal payment processing (with appropriate safeguards)
Technical support and platform maintenance
Security monitoring and fraud prevention
Backup and disaster recovery procedures

🛡️ Protection Measures

Any international data processing is conducted under strict contractual safeguards that ensure your information receives the same level of protection required by Canadian privacy law, regardless of processing location.

📞 Contact Our Privacy Officer

For any privacy-related questions, concerns, or requests regarding your personal information:

🇨🇦 Canadian Privacy Officer

Email: privacy@hushaffair.ca

Response Time: Within 30 days as required by PIPEDA

Available for: Access requests, correction requests, deletion requests, privacy complaints, and general privacy inquiries

Privacy Commissioner of Canada:

If you believe we have not adequately addressed your privacy concerns, you have the right to file a complaint with the Privacy Commissioner of Canada:

Website: www.priv.gc.ca
Phone: 1-800-282-1376
Email: info@priv.gc.ca

📝 Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes:

We will notify active members via email at least 30 days before changes take effect
We will post the updated policy on our website with a clear "Last Updated" date
We will obtain your consent for any material changes that affect how we use your personal information
You will have the option to delete your account if you disagree with policy changes

📧 Stay Informed

We recommend reviewing this Privacy Policy periodically. Continued use of our service after policy updates indicates your acceptance of the revised terms, subject to your rights under Canadian privacy law.